Refund and Returns Policy
At Everlasting Script, we value customer satisfaction and want you to be happy with your purchase. If you need to return an item, please follow the guidelines below:
- You may return items within 15 days of delivery for a full refund, provided they are unused, in their original condition, and include all original packaging along with proof of purchase.
If you receive a damaged journal, please email a clear photograph of the damaged journal to us at hello@everlastingscript.com along with your order number and a clear description of what is wrong and we will gladly replace it or refund you.
- We will provide you with a return authorization and further instructions upon approval.
- Returns sent without prior authorization will not be accepted.
Refunds
Upon receiving your returned item, we will inspect it carefully. If approved, we will process your refund within 7 business days. Refunds will be issued to the original payment method used for your purchase.
- Please note that shipping costs are non-refundable unless the item arrived defective or damaged.
Contact Us:
0457 159 553